We've recently updated to a new version (188.8.131.521) and noticed two things that I'm not sure how to fix.
Tips not calculated properly & Rounding Cash issue
I did two different methods. (1) paying with Credit card, and (2) paying with rounded cash.
In both of these examples, the bill came up to $2.26, and $3.00 was paid, with $0.74 as "tip".
(1) when the credit card was used as payment (see attached till close summary on the right). it shows that the "Payment" was $3.00 with change of $(0.74). With till total as $202.26, and no tips under tip summary. Also, if you look at the total payments by type, the "tips" is show above cash with a blank line
(2) when cash was paid (see attached til close summary report on the left). It is correctly showing the payment, of $3 cash paid, and tips owed of $0.74. However, previously, This would have included in our "cash" total, and if there were any rounding, it would show up under "rounding cash". However, now, we would not be able to tell what the rounded variance is.
Would you be able to guide me in how I can obtain the install for 4.2.3? I've tried submitting my information for the current version of Point of Success Special Edition, but when i go to install, it's still telling me that the version being installed is 184.108.40.2061.
Update: I was able to get the latest version by contacting Help desk. Thank you for your help!
You'll need to call support so we can retrieve your data and know which templates are in use as well and as the edition you are using.
We will test to see why your results are coming out so differently.