When it's time to upgrade or replace the main computer (the database server computer), there are 4 easy steps:
Copy the Point of Success folder from the old computer to the new one and be sure to place it in the same location on the new computer - directly under the "C" drive.
Turn off the old database server computer-very important as our software does not allow more than one working database server in the network at a time.
Download and install Point of Success from our website.-be sure you have the correct download link before beginning this process. Version 2, 3, 4 are found in different places on our website. The links are not publicly available, so be sure to locate the proper link before turning off the old database server computer.
Be sure to install all add on products before calling to register-time clock, scheduler, inventory, etc.
One the install has completed, you'll be prompted to register the software. All registrations (except monthly subscription users) will need to call for a new unlock code for each product. HINT: For step 3 - Navigate to Office Manager>Help>About to determine the current version in use. Office Manager>Help>Point of Success Updates will automatically open the software download page in a web browser. NOTE: Do not attempt to move the data after installation. Assuming you did not read this in time, simply run the installation again after moving the data. Why?- a version to data mismatch may occur when the data is moved after installation. This mismatch may produce error messages why trying to run the program.
Assuming you have trouble following this procedure, keep in mind the most critical folders inside of the Point of Success folder are: Data and System Data. Follow the procedure in the link below, if necessary: